STREAM Support

Tips and Tricks, Frequently Asked Questions and more...

For more information, please e-mail our helpdesk (helpdesk@aerdata.com) or call us at +31 20 655 9000 (Option 2)


 

Frequently Asked Questions

1. How can I reset my password for STREAM Dashboard?
For STREAM Dashboard accounts, passwords can be reset by using the following link:

https://sts.aerdata.com/Account/ForgotYourPassword

2. How can I reset my password for STREAM Interactive?
For STREAM Interactive accounts, passwords can be reset via the 'File' tab within the application.

3. I try to access STREAM Dashboard and receive an error with reference nr 'ea44b6b8-90b3-4349-81aa-18cd84a41b43', what do I do?
Please try to avoid using the bookmark/favorite option in your browser and type in the address manually; 'https://dashboard.aerdata.com'.

 

 

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