AerData is sensitive to the issue of confidentiality and the protection of personal information, known as Personal Data in the European Economic Area. In this Notice, personal information means any data that relates to an individual and which identifies that individual, directly or indirectly. We are committed to protecting individual privacy across our range of websites, mobile applications, products and services (hereafter ‘products and services’).
This Privacy Notice provides information about how we at AerData collect, use, store and share personal information in compliance with the European Union General Data Protection Regulation. When you access or use our range of products and services you acknowledge that you have read this Privacy Notice and understand its contents. This Notice is intended to cover all scenarios that may involve data collection and processing; specific products and services may not collect and process all personal information covered. For more information, please contact us at firstname.lastname@example.org
Please follow the links below for further information about:
We rely on a wide variety of information to run our business. In some instances, this information may include data that could be used to identify an individual, otherwise referred to as personal information. So that we may provide you with our products and services, AerData processes your personal information to meet the requirements of our legitimate business interests, and legal, statutory and contractual obligations.
In this Privacy Notice, we provide examples of how personal information we collect may be used and why it is important.
Below are examples of personal information we collect. The specific kind of information collected will depend on your use of our products and services:
We collect information directly from you or your employer, as well as automatically through your use of our products and services (e.g. webforms, helpdesk queries, log data, products usage data).
When you send an email to an AerData email address, we save your email address and any other information you provide in that email (such as your name, telephone number and the information contained in any signature block in your email). When you send an email directly from our products, we collect the sender and recipient email addresses.
When you contact us using our contact form, we collect the following information: your name, title, company name, email address and any information you include in the message field. If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your inquiry.
When you contact us by phone, we collect your phone number and any information you provide to us during the call. At this time we do not record phone calls.
AerData’s products and services are not intended for use by children, and we do not knowingly or intentionally collect personal information from children. If you believe that we have collected personal information from children, please inform us at email@example.com, so that we can delete the collected information.
AerData does not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive PII to us. Sensitive personal information is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health, information concerning a natural person’s sex life or sexual orientation.
AerData takes your privacy very seriously and we strive to avoid collecting unnecessary personal information from you and not process your information in a way other than as specified in this Privacy Notice. We will not purposefully disclose, share or sell your personal information without your consent, unless required to do so by law. Uses of personal information includes:
AerData retains personal information for as long as necessary to provide its products and services and to fulfill requested transactions, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary. The criteria used to determine the retention periods include:
We take appropriate and reasonable administrative, organizational, technical and physical safeguards to secure personal information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:
AerData will not transfer or disclose your personal information to unrelated third parties without your permission, except as otherwise allowed by this Privacy Notice.
We may use external service providers to assist with administrative support services or to perform services/functions on our behalf. In all cases, we will not authorize them to collect or process your personal information for other purposes than the provision of contracted services/functions.
In the event of a re-organization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock, AerData is likely to disclose your personal information to the new owners, subject to a requirement that such information be used only in accordance with this Privacy Notice.
Subject to limitations on certain rights, you have the following rights in relation to your information:
In accordance with the GDPR, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the GDPR. Access this link to find the Supervisory Authority in your jurisdiction.
To communicate any questions or concerns regarding this Privacy Notice or AerData's treatment of personal information, please e-mail us at firstname.lastname@example.org or contact our offices. Please note that in certain circumstances, personal information may not be able to be removed. Upon receipt of formal written complaints, it is AerData's policy to contact the complainant regarding any concerns.
We reserve the right to make changes to this Privacy Notice, so please check back periodically for changes. You will be able to see that changes have been made by checking to see the effective date posted at the beginning of the Notice. In addition, AerData follows the notice provisions below relative to minor and major changes to our Privacy Notice:
Where we make minor changes to our Privacy Notice, we will update our Privacy Notice with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Notice from its effective date onwards.
Where we make major changes to our Privacy Notice or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.
We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.
Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.